Privacy Policy

Effective Date: [29 March 2025]

At Bill PITC, accessible from https://billpitc.com.pk/, we prioritize your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information when you visit our website:

  • Personal Information: When you contact us or subscribe to our services, we may collect your name, email address, phone number, and other relevant details.
  • Billing Information: If you use our platform to check your electricity bills, we collect reference numbers and consumer IDs to retrieve billing details.
  • Technical Information: We automatically collect data such as IP addresses, browser type, operating system, and usage statistics to enhance our website’s functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide electricity bill-checking services.
  • To respond to customer inquiries and provide technical support.
  • To improve website functionality and user experience.
  • To send service updates, notifications, and promotional content (if opted in).
  • To comply with legal requirements and security measures.

3. Data Protection and Security

We implement strong security measures to protect your personal information. Our website uses encryption and secure storage protocols to prevent unauthorized access, alteration, disclosure, or destruction of your data.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

  • Electricity Distribution Companies (DISCOs): To retrieve your electricity bill records.
  • Service Providers: Third-party vendors that assist in maintaining and operating our website.
  • Legal Authorities: If required by law, we may disclose information to regulatory or law enforcement agencies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. User Rights and Choices

You have the right to:

  • Request access to the personal data we store about you.
  • Request correction or deletion of your information.
  • Opt-out of promotional communications.

To exercise these rights, please contact us at service@billpitc.com.pk.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us:

  • Email: service@billpitc.com.pk
  • Phone: 051 111 532 335
  • Address: Plot No.20, Shop No.15, I-8 Markaz, Islamabad, Pakistan

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Bill PITC.